Privacy Policy
1. Introduction
This Privacy Policy explains how Jamie Brooks, The One Nut Nightmare, and Metarauto.com ("I," "my," or "me") collect, use, store, and protect personal information in connection with my digital pilot logbook service (the "Service"). I am committed to protecting your privacy and handling your personal information in accordance with the British Columbia Personal Information Protection Act (PIPA) and the federal Personal Information Protection and Electronic Documents Act (PIPEDA).
By using my Service, you consent to the practices described in this Privacy Policy.
2. Information I Collect
I may collect the following types of information when you use my Service:
2.1 Account Information
- Name (optional)
- Email address
- Password (encrypted)
- Payment details (processed securely through third-party payment processors; we do not store your full credit card number)
2.2 Flight Log Data
- Dates, times, routes, aircraft types, registration numbers, and other flight details you choose to enter
- Notes or attachments you upload
2.3 Technical Information
- IP address
- Browser type and version
- Device information
- Operating system
- Cookies or similar technologies (for session management and analytics)
3. How I Use Your Information
I use your personal information to:
- Provide and maintain the Service
- Process payments and manage your prepaid credits
- Communicate with you about your account and updates to the Service
- Provide customer support
- Improve the Service and troubleshoot technical issues
- Ensure compliance with our Terms and Conditions
4. Data Storage and Security
I store your data on secure servers located in Canada or other jurisdictions with adequate data protection laws.
- Data is encrypted in transit and at rest where possible.
- Access to your account data is restricted to authorized personnel who require it for Service operation.
- While I take reasonable measures to safeguard data, I cannot guarantee absolute security and am not responsible for any loss, corruption, or unauthorized access (see my Terms and Conditions).
5. Data Retention
I retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
If you delete your account, your personal data and flight records will be permanently deleted after 30 days unless retention is required by law.
6. Sharing and Disclosure of Information
I do not sell your personal information to third parties.
I may share your information only in the following cases:
- With third-party service providers (e.g., payment processors, cloud hosting) who are bound by confidentiality obligations
- If required by law, regulation, or court order
- To prevent fraud, security breaches, or illegal activities
- In the event of a merger, acquisition, or sale of assets, in which case you will be notified before your data is transferred
7. Cookies and Tracking
I use cookies and similar technologies for:
- User session management
- Usage analytics
- Improving site performance
You may disable cookies in your browser settings, but doing so may limit certain features of the Service.
8. Your Rights
Under PIPA and PIPEDA, you have the right to:
- Access the personal information we hold about you
- Request corrections to your personal information
- Withdraw your consent for certain uses of your information (subject to legal and contractual restrictions)
- File a complaint with the Office of the Information and Privacy Commissioner for British Columbia or the Office of the Privacy Commissioner of Canada if you believe your rights have been violated
Requests to exercise these rights can be made using the contact information below.
9. International Users
If you access the Service from outside Canada, you acknowledge that your information may be processed in Canada or in other countries with different data protection laws than your own.
10. Changes to This Privacy Policy
I may update this Privacy Policy from time to time. I will notify you by email or by posting a notice on my website before any significant changes take effect.
11. Contact Information
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
Jamie Brooks
- Email: support@metarauto.com
- Website: https://metarauto.com